Frequently Asked Questions
HOW LONG HAVE YOU BEEN IN BUSINESS?
We have been on the Gold Coast since 1998.
WHAT AREAS DO YOU SERVICE?
We service the Gold Coast and Tweed Area, approximately from Ormeau to Banora Point, including inland areas.
ARE YOU INSURED AND LICENCED?
Yes, we are fully insured to protect you. We are also licenced with the QBCC.
DO YOU ARRANGE THE COUNCIL PERMIT APPLICATION?
Yes, we can arrange everything regarding the council application on your behalf. This includes drawing, lodgement, & final inspection. If relaxations and other approvals are required, we can also do these for you.
HOW LONG DOES A COUNCIL APPLICATION TAKE TO BE APPROVED?
It is often dependant on the application, however a general rule is 4-6 weeks. This can be longer or shorter depending on the complexity of the build and the approvals required.
DO YOU HAVE A PAYMENT PLAN OPTION?
Yes, we have payment plan options available through Skye Finance, depending on your requirements and circumstances We can discuss this with you at the time of the quote.
CAN’T I JUST GET A PRICE OVER THE PHONE OR VIA EMAIL? WHY DO I HAVE TO ARRANGE A SITE VISIT QUOTE?
Any phone or email quote will not be 100% accurate. We can give a very ballpark figure over the phone based on square meterage and roofing type only. However depending on your build specifics such as how the posts will attach, if they need footings, where your guttering is, storm water connection, standard or custom colours, post and beam size, post and beam material, stand alone or how the structure attaches to the house, details that you may think are significant that can heavily affect your quote, etc. The price can vary and can often be quite different to a square meterage quote. If you are serious about investing in a new outdoor structure, we highly recommend you take the time to discuss all options and details with one of our consultants on site, and save time further down the track.
HOW LONG SHOULD I ALLOW FOR A QUOTE?
Safely, it is best to allow an hour. Depending on your queries and requirements this can be shorter or longer. If you cannot allow this time, simply mention it to admin upon booking and we can accommodate.
DO I NEED TO BE PRESENT FOR THE QUOTE?
It is useful to have all decision makers present when the consultant attends however we know this is sometimes difficult. Ensuring that whoever is there knows exactly what you are after will help the consultant to create the most precise quote for you and get it to you ASAP.
DO YOU ARRANGE OTHER TRADES?
We have connections with and preferred electricians, concreters, etc. This is best to discuss with the consultant at the time of the quote if you require additional works. We can usually arrange contact for you so the other requirements can work in with our timeline.
WHAT IS THE TIMELINE FROM QUOTE TO BUILD?
This depends on the size and requirements of the job. The consultant can give you an estimation at the time of quote as the time of year can often impact the timeline as well. We will always aim to keep you as informed as we can and keep any inconveniences to a minimum during the delivery and build.
What You Gain By Choosing Gold Coast Patios
There is no substitute for experience, and we’ve been doing this since 1998 so you can rest assured that we know what we’re doing. Our values are to continuously strive for exceptional customer service and deliver a high standard of workmanship.